The Information Age has spawned two insidious clichés. The one relates to speed, the other to distance, with the first reinforcing the second.
According to the first cliché, the very tempo of human existence is rapidly accelerating. We live today in a “fast” world. Change is omnipresent. Success—even survival—requires that people and institutions be quick, nimble, and responsive. To stand still is to be left behind.
According to the second cliché, distances are collapsing. Oceans have been reduced to puddles, mountain ranges into minor inconveniences. Day by day, the world is shrinking and becoming ever more interconnected.
Now many clichés contain elements of wisdom. John F. Kennedy had it exactly right: Life is unfair. The same with Charles de Gaulle: Old age is a shipwreck.
The problem with the clichés of the Information Age is that they are entirely bogus. Worse than bogus: They are pernicious.
All the yapping about our supposedly fast, flat, and wired world fosters bizarre expectations. Computers, we are told, possess and confer power. Out of power comes mastery.
Don’t believe it. The fact of the matter is this: We live in a world characterized not by ever-greater speed but by never-ending surprise. No one—not the pope, the president, or even a fast-world guru like Thomas Friedman—knows what’s going to happen next. Those who pretend otherwise are frauds.
The Information Age has not notably enhanced our ability either to anticipate the future or to respond to the problems that catch us when we are looking the other way.
What prompts these thoughts is the ongoing, slow-motion environmental catastrophe unfolding in the Gulf of Mexico. On April 20, an oil platform located 50 miles off the coast of Louisiana exploded, burned, and collapsed, killing 11 and injuring many more. As a consequence, according to The New York Times, crude oil is now spilling into the Gulf at an estimated rate of 5,000 barrels per day. Meanwhile, nine days later—that’s nine days, folks—U.S. government agencies along with BP, the rig’s owner and operator, are still trying to figure out what to do.
Distance doesn’t matter? Heck, the pipe that’s gushing crude is only 5,000 feet under water—less than a mile. In this case, of course, it might just as well be 5,000 miles. Current estimates say that it may take 90 days to plug the leak. So much for “fast.”
Yet if we consider the disasters of the last decade, the Gulf oil spill doesn’t even make it into the front rank. Crowding it out for top honors are the 9/11 attacks and the mismanagement of the Iraq and Afghanistan Wars; the collapse of Enron, the Bernard Madoff Ponzi scheme, the global economic implosion of 2008; and the oh-so-ponderous response to natural disasters such as the hurricanes that devastated New Orleans and Haiti.
The future is opaque. Whatever is coming will contain much that is bad along with some that is good. All the iPods, iPhones, and iPads in the world won’t change the proportion between the two.
Buckle up.